To ALL Parents and Team Members
In our previous newsletters, we have provided some insight into the Philosophies of why we deliver our program the way we do. This month I thought it would be beneficial in providing information on “The Role of the Supervisor.”
The Supervisor is the person on the pool deck during lesson times who ‘runs’ the program. They are vitally important to the operation of our program, and their roles include:
- Managing the ‘Pool Deck’
- Mentoring and Developing Instructor Skills
- Provide feedback to parents on their child’s progress
- Introduce new and returning customers to the State Swim Program
- Liaise between Instructors and parents
- Final assessments and award certificates as required
- Discuss with parents the State Swim Program and our Philosophies
As you can see, their role is quite varied and covers many essential areas. Our supervisors are team members with excellent knowledge and understanding of how our children learn. With excellent communication skills, they are able to assist with the development of team members and interact with both parents and children effectively.
Our supervisors are available for advice, and I encourage all supervisors to speak with as many children and parents as they can in each session.
Please feel free to speak with your session’s supervisor as often as you wish, be it to see how your child is progressing or simply to say ‘Hello”. Remember, our instructors are constantly assessing our swimmers within their classes. As soon as we feel your child is ready for the next step, our lesson supervisor will advise you and the child's instructor. If you have any queries, please do not hesitate to ask.
I hope this information has been helpful. See you next month.